Eloquence Experts offers refunds in the following circumstances:

a. Course Cancellation: If Eloquence Experts cancels a course for any reason, you will be entitled to a full refund of the course fee.

b. Withdrawal Before Course Start: If you decide to withdraw from a course before the course start date and request a refund within 30 days of enrolling, you are eligible for a full refund.

c. Dissatisfaction with Course: If you are dissatisfied with your course for any reason and request a refund within 7 days from the course start date, you may be eligible for a refund, subject to the conditions detailed below.

To be eligible for a refund, the following conditions must be met:

a. Request within Eligibility Period: Refund requests for dissatisfaction with a course must be submitted within 7 days from the course start date.

b. Course Progress: For courses that have already commenced, your eligibility for a refund may be contingent on your level of course progress. Refunds may be prorated based on the portion of the course that you have completed.

c. Reason for Refund: Refunds due to dissatisfaction with a course are considered on a case-by-case basis. We may require you to provide a detailed explanation of your dissatisfaction to evaluate your request.

To initiate a refund request, please follow these steps:

a. Contact Eloquence Experts: Send an email to eloquenceexperts@gmail.com with your refund request.

Please include your full name, contact information, course name, and a brief description of the reason for your request.

b. Allow Processing Time: We will review your request and respond within 10 business days. If additional information is required, we will contact you.

c. Refund Confirmation: If your refund request is approved, we will process the refund using the same payment method you used to enroll in the course. You will receive an email confirmation once the refund has been initiated.

Eloquence Experts reserves the right to refuse refund requests in the following circumstances:

a. Failure to Meet Eligibility Criteria: If you do not meet the eligibility criteria outlined in this policy.

b. Late Requests: Refund requests submitted after the specified eligibility periods may not be approved.

If you have any questions or concerns regarding our Refund Policy, please feel free to reach out to us at eloquenceexperts@gmail.com

Eloquence Experts is dedicated to providing you with the best English language courses and ensuring a fair and transparent refund process. Your trust in our services is greatly appreciated, and we are here to assist you with any refund-related inquiries.